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    Making up a vital part of any successful online marketing strategy is the presence of good content, but what exactly does that entail? And how can you distinguish between a good piece of content and a bad one?

    While there are some obvious signs, such as spelling and grammar, other things you must consider are; who the content is aimed at, whether it is serving a purpose and if the content has been properly optimised. There is a lot more that goes into making a good piece of content than you might realise, which is why having the ability to create something that is equally as attractive to an audience and search engines is arguably the most valuable commodity of any Search Engine Optimisation (SEO) strategy.

    Research

    As with anything, research comes first. A good piece of content simply isn’t created from thin air – there has to be a certain amount of preparation that happens before even a single word is written. Just like constructing a building, you would not lay a brick without any designs in place.

    Depending on the purpose of your content, your research needs to focus on what your competitors are doing and what your customers are searching for. By marrying these up, not only will you ensure that your content covers all points, but will hopefully highlight a gap that hasn’t yet been fulfilled – this should help to set your page apart, giving you an advantage in the eyes of search engines and potential customers.

    Finding out what customers are asking for is the most important part of producing good content for SEO. You can have one of the most compelling and well-written articles on your website but, unless it is optimised correctly, it probably won’t rank well in the search results…at least not for what you would want it to, anyway. By finding and identifying any queries and/or keywords relevant to your content that have a good volume of searches (and, hopefully, little competition), these can and should feature (sparingly) in your content.

    Planning

    Once the research has been completed, the next step is to plan your piece of content. Here, you should decide on a format and, ideally, a rough word count. This will help you to ensure that the content not only fits on the page but looks good whilst doing so – this is important if you are considering adding any additional videos and/or images to provide extra value (more on this later).

    Devising a plan or, in this case, a content brief will help to ensure that no key parts are missed out. Could you imagine spending all that time conducting research, only to realise that much of it was not used? That would be annoying. This is especially important if the person conducting research is not going to be the one writing it, meaning that creating a detailed brief is key.

    A content brief should include:

    • Title/Topic
    • Word count
    • Keywords
    • Purpose (such as whether it is promotional, informational, or designed to drive engagement)
    • Linked pages (other pages on the website you want to be linked in the post)
    • Key points to cover
    • Any additional information that will help the writer

    If possible, the brief should also include a design layout consisting of any key features and/or buttons and where on the page that these will be. This can help to visualise how the content will look on the page, as well as helping to ensure that passages of text are not abruptly broken up which can harm user experience, which is one of Google’s key ranking factors.

    Writing

    So, here we are. Now that we have conducted research and created a detailed plan, we can get started on creating the content. If you are guilty of sitting down at your keyboard and starting a piece of content by typing a few words and seeing where they take you, we hope that this post has already been an eye-opener for you – and has highlighted some of the reasons why your content has not been performing well up until now.

    With all the key information to include in a post, all that is left is to bring it all together in a neatly gift-wrapped article. Pretty simple because, after all, all the hard work has already been done, right? Wrong!

    The work of a talented writer should never be underestimated. To be able to write a piece of content that not only informs but holds the audience’s attention is an art that is so often disregarded. You can have the best business in the world but poor content on your website will see you miss out on sales to your competitors, all of whom have websites with beautifully written content that educates and entertains, along with correct spelling and grammar in all the right places.

    If you would not consider yourself to be a strong writer, you should seek out the services of someone who is. This is the part where we tell you that Siteminders have a team of fantastic writers (if you have read up until now, we have proven our point) that can transform your website’s content.

    Images and Video

    Just as there is more than one way to crack an egg, there is more than one type of content that will rank on Google. To accompany your eloquently written passages, the careful use of images and videos that add value to the text (as well as to break up longer pieces into smaller, more digestible chunks of text) can also help your website to climb the search rankings.

    We have already mentioned that search engines such as Google consider user experience as a ranking factor, so if you are worried about retaining the attention of your audience with an extra-long article, you might want to break that up with an image or video. It is important to consider what content you choose to use, meaning that any image or video should be relevant to the rest of the page.

    For example, if you are producing a how-to guide, you can utilise any images or video to bring your text to life. Remember, not every user of your website learns best by reading, so this is your opportunity to appeal to other learning styles by offering visuals such as diagrams, infographics, pictures of what something should look like and step-by-step videos.

    Not only can images and videos help the page in which they are on to rank, but they can rank in their own right. Image and video searches are also hugely popular amongst users and, when associated with relevant keywords, your images and videos can act as another channel in which to bring potential customers to your business.

    Don’t Be Afraid to Update Your Content

    Unlike with forms of print media, where your words are forever etched in stone (or ink), uploaded web content is made so you can update and alter your content accordingly. This means that if you have a piece of content on your website that you feel is underperforming and/or could be altered to serve another purpose, you can do whatever you want with it.

    This is useful in the case of any pages that could require periodic updates, such as any seasonal campaigns or offers on your website. Rather than creating a new page every time, updating the content on your page not only maintains a clean sitemap but means that you can retain the authority that the page has gained since its original publication.

    When you have a page that is ranking well, you are far better updating the content rather than trying to rank a completely different page for the same keywords. If you create a new page and either delete or forget about an old page that was performing well, you risk losing the rankings and, with that, traffic of your original page and failing to replicate that with the new page.

    Maintaining Content

    If your website has a blog (and if it doesn’t, it should), analysing old content is something that we would recommend doing. If you find content that isn’t performing well and is, effectively, just sitting there doing nothing, there could be an opportunity to combine several posts into one.

    Many websites are guilty of having old posts with short word counts that only cover a small portion of what the user is looking for. It may just be that you have several posts that, when stitched together, could form a single piece of content that will perform well in the search rankings. Some might see this as cheating, but there is no point in having pages of content that aren't doing anything when you can transform them into something that does. It’s just good housekeeping.

    As you can see, there is a lot more that goes into making good content than simply sitting at the computer for an hour and bashing out a chunk of text. It takes time and effort to produce content that serves its purpose of ranking in the search engines and answering the queries of the user. If you are not willing to go to these lengths, we can assure you that your competition is – and that is where your potential customers are going, as well as existing customers if you don’t act quickly.

    One of the common questions that we get asked by business owners is why should they take their business online? While the obvious answer is that we are living in the 21st century and almost everyone is online, some still take a little bit more convincing.

    In the present day, it is crazy to think that there are still some businesses operating without even a morsel of an online presence. No website, no social media and barely even a directory listing. In a world where the days of actively window shopping has made way for scouring the latest deals online, operating solely on print advertising and word of mouth is a dangerous game to be playing. Quite simply, unless you act soon, your business’ days are numbered if you lack any online presence.

    No Website, No Trust

    A study in 2017 found that 30% of consumers will not consider buying from a business that lacks a dedicated website. Straight away, that’s almost a third of your potential customers gone. It's this group who are ready to buy and looking for an online retailer offering the product or service they need, often with next-day delivery in the case of a physical product.

    In the eyes of the modern consumer, if your business does not have a website then that is cause for immediate alarm bells. Questions about the legitimacy of your business are raised –  is there is an issue with the product you are selling? How can they be sure that your business won’t have suddenly left town? Having a dedicated website gives your customers peace of mind, as well as providing them with a means in which to contact you with any queries either before or after purchase.

    Effectively, without a website, your business is no more trusted than a seller at a car boot sale, regardless of the quality of your products and/or service.

    But What About the Costs?

    Yes, building and hosting a website does cost money but when compared to the sales that your business is losing by not having a dedicated website, it barely charts. With Content Management Systems (CMSs) such as WordPress, designed to offer a quick and easy platform, it doesn’t have to cost much time or money to take your business online.

    For businesses looking to sell online, you might be concerned that you don’t have the manpower or the technical capability to manage an online store. Once again, WordPress is your friend, with the open platform offering a range of plugins that can be easily integrated into your website. One such plugin is WooCommerce, which installs everything you need to create an online shop on your website with easy to manage admin area and product creation.

    Hopefully, once you take your business online, you will see such a surge in sales that you might need some help taking care of things from a website perspective. This is something that we are happy to offer as part of our digital marketing packages, leaving you with ample time to fulfil those orders.

    Do I Need Social Media?

    Yes! Even with a dedicated website, having a presence on social media is still a must. When you consider that 78% of consumers in America discovered new retail products on Facebook, having a strong social presence is arguably even more important than the website itself (they are both important).

    Consumers find businesses via social media, directly and indirectly, whether they are actively searching for them or someone on their feed shares a post relating to a business or product in some way. The opportunities presented by social media are a business’ dream when it comes to selling not only its products and/or services but also its image and vision.

    Social media users want to engage with brands that they can connect with, that share the same values as they do. The more they engage with your business on social media, the more likely they are to convert from a sales perspective, which is the ultimate goal of any social media marketing campaign.

    If you are not overly familiar with social media, there are three main platforms that you should at least be aware of. The platforms are Facebook, Instagram and Twitter, which boast an impressive 44.84 million, 24.46 million and 17.75 million users respectively in the United Kingdom. If your business cannot be found on any of these three social media platforms, you can guarantee that your competitors can and that they are engaging with your potential customers.

    Getting Found Online

    While you may have heard the famous saying ‘if you build it, they will come’, that isn’t strictly true when online. Actually, that isn’t true at all. Not even slightly.

    You can have the greatest website in the world, but if no one can find it then what is the point? Think of it as having a shop with fantastic décor, well-organised shelves and all the latest products for your customers ready to buy, only that the shop is hidden away in a dark side alley which no one goes down. That is pretty much the equivalent of building a website but doing no work in the way of Search Engine Optimisation (SEO) to it.

    Rather than being down a dark alley with no traffic apart from the odd person who has taken a wrong turn along the way, SEO puts your business right on the busy high street for hundreds and thousands of consumers to find. Ranking on page one of Google is the equivalent of having your shop right in the busiest part of town, only that all those people outside of the store are looking for exactly what you have to offer.

    How does that happen? When your website is optimised to target keywords that are relevant to your business, products and, most importantly, your customers, your website’s search rankings will begin to improve. If and when your website appears on page one, this will often spark an upturn in traffic as more and more people can find you – an audience that, without a website at all, you may never have reached.

    For more information on how Siteminders can help take your business online, opening a new door of opportunity to appeal to new potential customers, please get in contact with our team today.

    When you are first starting out with online marketing, it’s important to understand which elements will be right to meet your business goals.

    The two primary options you will be facing are Search Engine Marketing (SEO) and Pay-Per-Click (PPC) advertising - but you won’t always need both. We’re going to run you through the basics to help you determine which route is right for you. If you need more information, though, or have any questions at all, please contact us today for a chat. 

    If you’re not yet familiar with the terminology that gets used in the world of online marketing, check out our SEO Acronym Glossary before we move onto the real debate: SEO vs PPC. 


    What is SEO? 

    Search engine optimisation is all about improving the visibility of your website within Google search results. Whilst other search engines are available, Google is the biggest and their guidelines dictate a lot of what happens in online marketing. 

    Doing SEO for your website is often referred to as organic, as the work is done has an indirect impact on your overall visibility on Google. Technical improvements, the addition of optimised content, link acquisition and building your authority and industry relevance are the fundamentals of organic SEO, but that’s not to say that this can be complemented by paid exposure through PPC, too.

    In order to succeed with SEO, it’s vital you have a strategy that is tailored to your specific needs. There is no one size fits all solution so it’s important to get this right, whether you do it yourself or outsource to an expert. 

    What is PPC? 

    Pay per click is one of the most common methods of paid advertising in online marketing. Both SEO and PPC are highly effective at getting traffic to your site and boosting conversions – and subsequently enquiries or revenue – but when it comes to PPC, the difference is that you pay for the traffic you receive. 

    The success of your PPC campaign will largely be dependent on the keywords that you target, the level of competition for these phrases and your budget. 


    SEO or PPC / SEO & PPC 

    While the two have many differences in how they are carried out, the good news is that you don’t always have to choose between SEO and PPC. There are many times when SEO and paid advertising can work hand in hand to really enhance your visibility, especially if you are looking for some big results in the short-term. That being said, sometimes less is more! 

    SEO – The Pros and Cons

    When it comes to the benefits of SEO, there is a lot that it can do for your business:

    • Relatively low cost - compared to paid advertising, the monthly fee for SEO pays for itself, and once the effects take hold, they won’t just disappear
    • Increased traffic – Utilising SEO is the best way to improve SERP listings. In turn, this drives more traffic to your site - and more traffic means more conversions
    • Increased brand credibility – the public trust Google and their judgement of your site, i.e. your positioning in search results, can do a lot for your brand
    • Improved conversions – websites that have been optimised for SEO purposes are often fast to load, easy to read, easy to navigate and are designed to make the conversion funnel work
    • Long term results – compared to paid ads, your traffic won’t dry up when you stop investing. Good SEO doesn’t disappear overnight!
    • Your competitors are doing it – if your competitors are ranking in SERP listings for phrases in your industry, you can’t hope to compete with them unless you get in the ring
    • You get a better understanding of your customer – understanding what they want, what they’re looking for, and importantly what they aren’t looking for, allows you to adapt to consumer trends before they impact your business in a detrimental way
    • Ultimately, utilising SEO on your website makes it more user-friendly – and it's your customers that matter most!

    The Cons;

    • Google holds the power – ultimately, as the biggest search engine in the world wide web, Google is in control. By working in line with their recommendations, though, you will be putting yourself in the best position possible
    • Results aren’t instant - good SEO takes time, knowledge and skill to implement; it is a long term investment in your business
    • Competitors can see what you’re doing – other businesses, including your competitors who are using SEO, will be able to see what you’re doing and may even copy your approach – this is why it is important to have a strategy tailored to your own needs as what works for one business won’t always work for another
    • Not all marketing agencies adopt the ‘white-hat’ approach – when we say ‘good SEO’ we mean white-hat or by the book search engine optimisation. Many companies still utilise ‘black-hat’ techniques which can potentially lead to a penalty from Google, so choosing who you work with is important to your success
    • Results aren’t guaranteed – all businesses want to appear on page one of Google search results, as these are the positions that will drive traffic to your site, but the algorithms that Google implement are ever-changing and nobody knows all the factors they consider when choosing where to rank your site

    PPC – The Pros and Cons

    While SEO offers long term results, there are certainly a lot of benefits that PPC can offer your business, too:

    • Brand exposure – PPC adverts allow you to put yourself in front of an audience that may not otherwise know who you are
    • Instant Results – unlike SEO which can take time to get organic results, PPC can get you in front of your target audience who are looking to spend money in a matter of hours. This can be very appealing for short term gains
    • Pay for clicks - while it can be an expensive way to get traffic, ultimately, you only pay for clicks on your ads, and a click is a very good indication that a user is interested in your offering
    • Budget accordingly – You are in control of your daily, weekly, and monthly budget, so you don’t need to spend a lot to make money, depending on your industry and the level of competition for key phrases
    • Direct, targeted advertising – PPC allows you to target a very specific niche of people with exactly what they are looking for, the minute they are searching for it. The ability to choose your audience will typically lead to a much higher conversion rate, especially for e-commerce sites
    • Optimal positioning on SERPs – Google Ads appear above organic search listings in SERP results, and PPC allows you to bid on positions on this page. Put simply, the bigger your budget, the more likely you are to appear higher up on listings
    • Measuring ROI – your AdWords account gives you a plethora of meaningful data to really help you analyse your return on investment. You can measure impressions and clicks on your ads and compare to sales and revenue made to determine how successful your ad campaign is

    The Cons;

    • The process can be complicated and technical – a lot of work can be required to set up a campaign that is successful, and if you aren’t sure what you’re doing, it can be easy to waste your budget
    • It can be costly – in some industries, the keywords you will want to target are expensive in the world of PPC so if your campaign isn’t performing as expected, it is easy to spend more than you make
    • Short term results – traffic generated through PPC is not permanent, and, unlike SEO, the minute you stop investing, your traffic will dry up
    • Time-consuming to set up and maintain – it can be easy to make money through PPC, but the effort required to set up your campaign(s), analyse the data and optimise to ensure they perform as well as they can does take time
    • High level of competition – due to the nature of paid advertising, there is a lot of competition for the positions that matter
    • No guaranteed purchases – ads are a great way to get you in front of the audience you want, but there is no guarantee of a sale. Users might be researching or simply haven’t found what they’re looking for
    • People are more trusting of organic listings – although trends will vary, the majority of users on the internet are more likely to trust organic listings over paid ads, for a number of reasons including that organic results are more relevant, trustworthy businesses and have earned their position in results

    Over to you...

    With knowledge comes power; the more you know about the world of online marketing, the easier it is to decide which route is best for you. This might be SEO on its own to help build your authority and organic search results, PPC to complement your existing organic results, or a combination of both to really give your business the push it needs.

    If you’re ready to take the next step in figuring out what is right for your business and how to go about achieving your goals, then get in touch with our team to get started!

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